It is really intimidating for starting entrepreneurs to face millionaire or even billionaire entrepreneurs like the story of David and Goliath. Large companies or giant corporations have incredibly unlimited resources, but they also possess huge bureaucracy, making them a lot slower, especially when it comes to customer service. Be different by having a culture of fast speed customer service by responding to emails within minutes or few hours, delivering of samples within weeks instead of months, and having a team of phenomenal customer service and technical service personnel who are empowered to make smart decisions on the spot.
If you are hearing “no” all the time, do not lose heart, be brave and look for potential clients, and when you found them, take care of them because many large companies take their clients for granted. Once you find even the smallest chance given to you, handle it properly and rock it with your great performance. Of course, it is obvious that you are a small business, but you don’t need to act like one, you can create your own strategies, be resourceful, unique, and innovative and eventually succeed, even though your competitors invest millions on research and development. For any nature of business you have, being an entrepreneur means possessing smart decision-making, confidently execute success, and believe in the greatest power of optimism and self-fulfilling prophecy backed up with hard work, patience, perseverance, research, and the right attitude. Many big companies still have off-the-shelf products and outdated services that customers are complaining about because they are not modified, and they may actually be tone-deaf and they may not actually know how to listen to what their clients want. This is your opportunity to do otherwise and show consumers that you are willing to take care of them by availing your products and services and that something new or small should not be a basis for turning you off. Above all, it is essential to listen to what your clients say, taking into consideration their suggestions and opinions.
Offer personalized service not just to your customers but also to your employees because surely you have the best of all the small business 401k plans, but you need to offer your employees hold a responsibility, create a difference, and feel like a person, not just a number. As long as you have good quality products and services, do not allow to be bullied by larger companies when they put up their business beside yours because you can concentrate on your own without cutting down your price.